BetBeast Casino Privacy Policy
At BetBeast Casino, we are fully committed to protecting your personal information and ensuring your privacy is respected at every stage of your interaction with our platform. This Privacy Policy explains how we collect, use, store, and safeguard the data you provide when you register, log in, or use any of our services at betbeast.com. By accessing our website, creating an account, or using the BetBeast login feature, you acknowledge that you have read and understood this policy. We encourage you to review it carefully.
Who We Are
Here at BetBeast Casino, we operate under FunGame LLC, registration number 4135 LLC 2025, with a registered address at Euro House, Richmond Hill Road, P.O. Box 2897, Kingstown, St. Vincent and the Grenadines. We are licensed by the Government of the Autonomous Island of Anjouan, Union of Comoros, under licence number ALSI-202508063-FI2. Any disputes relating to data protection matters are subject to arbitration in Cyprus. We act as the data controller responsible for your personal information as defined under applicable data protection legislation.
What Information We Collect
When you register an account, use the BetBeast sign up bonus, or complete any transaction on our platform, we may collect the following categories of personal data:
- Full name, date of birth, and government-issued identification documents
- Contact details including email address, phone number, and residential address
- Payment information such as bank account details, card numbers, or cryptocurrency wallet addresses
- Login credentials including username and password (stored in encrypted form)
- Gameplay history, transaction records, and account activity
- Device information, IP address, browser type, and geolocation data
- Communications you send to our support team at support@betbeast.com
- Identity verification documents submitted during KYC (Know Your Customer) procedures
We at BetBeast collect this information to provide you with a secure, compliant, and personalised gaming experience. Some of this data is required by law, while other information helps us improve the services we offer to you.
How We Use Your Personal Data
Our BetBeast Casino platform uses the personal data we collect for a range of legitimate purposes, including:
- Verifying your identity and processing your account registration
- Processing deposits, withdrawals, and all financial transactions
- Conducting KYC and anti-money laundering (AML) checks as required by our licence
- Administering bonuses such as the BetBeast welcome bonus, free spins, and promotional offers
- Operating our Loyalty Club and VIP Elite Club programmes
- Providing 24/7 customer support via live chat and email
- Sending account-related notifications and, where you have opted in, marketing communications
- Ensuring responsible gambling compliance and detecting problematic behaviour
- Preventing fraud, abuse, and unauthorised access to our systems
- Complying with our legal obligations and regulatory requirements
Legal Basis for Processing
We process your personal data on the following legal grounds:
- Contractual necessity — processing is required to fulfil our agreement with you when you use our casino services
- Legal obligation — we are required to process certain data to comply with applicable laws and our Anjouan gaming licence
- Legitimate interests — we process data where it is in our legitimate interest to do so, such as preventing fraud and improving our platform
- Consent — where you have given us explicit consent, for example, to receive marketing communications
KYC Verification and Identity Checks
At BetBeast, we are required to verify the identity of all players before processing withdrawal requests. Our KYC process may require you to provide a valid photo ID, proof of payment method, and a utility bill. Documents must be submitted in Latin or Cyrillic script; if these are unavailable, we may conduct verification via video call. We aim to complete document checks within 30 working days of receipt. If we are unable to reach you within two weeks of a withdrawal request, your account may be temporarily locked for security purposes.
Data Sharing and Third Parties
We at BetBeast Casino do not sell your personal data to third parties. However, we may share your information with trusted partners and service providers in the following circumstances:
- Payment processors and financial institutions handling your deposits and withdrawals
- Game providers such as Pragmatic Play and BGaming, where necessary for game functionality
- Identity verification and fraud prevention services
- Regulatory authorities and licensing bodies, including those under Anjouan jurisdiction
- Legal and professional advisors, including in connection with arbitration proceedings in Cyprus
- Analytics and technology providers who help us maintain and improve our platform
All third parties we work with are contractually obligated to handle your data securely and in accordance with applicable data protection standards.
Data Retention
We retain your personal data for as long as your account remains active and for a reasonable period thereafter to comply with our legal and regulatory obligations. Please note that accounts are considered dormant after 12 months of inactivity, at which point an administrative fee of €10 per month may apply. If you wish to close your account, we will retain certain records as required by law, even after account closure.
Cookies and Tracking Technologies
Our BetBeast Casino website uses cookies and similar tracking technologies to enhance your browsing experience, analyse website traffic, and deliver relevant content. These technologies help us understand how users interact with our platform, including when they access the BetBeast login page or explore our promotions. You may control cookie preferences through your browser settings, though disabling certain cookies may affect your ability to use some features of our site.
Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data that we hold:
- Right of access — you may request a copy of the personal data we hold about you
- Right to rectification — you may ask us to correct inaccurate or incomplete data
- Right to erasure — in certain circumstances, you may request that we delete your data
- Right to restriction — you may ask us to limit how we use your data
- Right to data portability — you may request your data in a structured, machine-readable format
- Right to object — you may object to processing based on legitimate interests or for direct marketing purposes
- Right to withdraw consent — where processing is based on consent, you may withdraw it at any time
To exercise any of these rights, please contact our team at support@betbeast.com. We will respond to your request within the timeframe required by applicable law.
Data Security
We at BetBeast implement industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. Our platform is crypto-powered and uses SSL encryption across all data transmissions. Access to your personal data is restricted to authorised personnel only, and we regularly review and update our security practices to maintain the highest level of protection.
Restricted Jurisdictions
Our BetBeast services are not available in a number of restricted countries, including the United States, United Kingdom, France, and many others as listed in our full Terms and Conditions. If you access our platform from a restricted territory, we may be required to close your account and process a refund of your balance. Refund transactions typically take 5–7 banking days to complete.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time to reflect changes in our operations, legal requirements, or regulatory obligations. When we make significant changes, we will notify you through your registered email address or by posting a notice on our website. We encourage you to review this policy periodically to stay informed about how we are protecting your data.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data at BetBeast Casino, please do not hesitate to get in touch with our dedicated support team:
- Email: support@betbeast.com
- Live Chat: Available 24/7 on betbeast.com
We take all privacy-related enquiries seriously and will do our best to address your concerns promptly and transparently.
Content updated: July 13, 2026